Hoa Lan Garment Export JSC is committed to providing professional after-sales service to ensure complete customer satisfaction and maintain long-term business relationships. Our after-sales policy focuses on offering fast and efficient support throughout the product lifecycle.
Post-delivery quality check: After the products are delivered, we continue to monitor the quality and progress of the orders. Any issues arising with the products will be addressed professionally and promptly.
Issue resolution: In the event of any technical issues with the products, the company will assist in resolving them quickly, including issues related to fabric quality, sewing, or design adjustments if needed.
Technical support and consultation: Our customer service team is always ready to provide technical assistance and answer any questions about the product, maintenance, or usage instructions.
Order modification policy: We offer order modification services for size, color, or design changes in orders already delivered, within the scope of the signed contract.
Order tracking support: Hoa Lan offers order tracking services for customers to ensure that products are delivered on time and meet quality standards.